Verisma Release Manager® for End-to-End ROI Control

One governed, AI-powered, human-in-the-loop platform for Release of Information across the enterprise.

Bring Consistency, Control, and Visibility to Release of Information with Advanced Technology

Release programs need more than basic request tracking. Without governed intake, consistent policy enforcement, strong QA, and enterprise-wide visibility, requests can be misrouted, deadlines can slip, and unauthorized disclosure risk can increase across sites and request types.

20k

Client Sites Nationwide

99.9%

Release Accuracy Without Compromise

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A Better Way to Manage Release from Intake to Delivery

Verisma Release Manager® is the core ROI platform that standardizes the full release lifecycle, from intake and logging through processing, QA, delivery, and reporting. Built for health systems both large and small, VRM combines centralized control, audit trails, compliance-driven workflows, and minimal IT lift in a cloud-based environment. It works as the operational backbone for patient, legal, Health Plan, continuity of care, disability, and other request types, while connecting to supporting capabilities

How Verisma Release Manager® Works

Capture and Pre-Log Requests

Inbox + Intake Intelligence consolidates fax, email, paper, and scanned requests, stamps receipt date, auto-categorizes work, extracts key fields, and pre-logs cleaner cases into VRM after human review.

Route Work with Policy-Driven Control

Within VRM, requests are routed through smart queues and compliance-driven workflows, while Spotlight applies rules, alerts, and checklists to sensitive or high-risk requests before records move forward.

Retrieve and Prepare the Right Records

VRM supports governed processing and retrieval workflows across sites and EHRs, with Universal Connector helping reduce manual work while maintaining monitoring and QA oversight.

Review for Accuracy and Risk

Technology-Assisted Review scans every page for potential risks, co-mingled content, and sensitive information, but human reviewers confirm, dismiss, and sign off before release.

Deliver Securely and Monitor Performance

VRA supports self-service digital request submission and delivery, Imaging via Verisma E-Release completes secure fulfillment, Status Intelligence combines automated status updates with live call center support, and Analytics gives leaders full visibility into production, turnaround time, compliance, and financial performance.

Governed Intake. Human-Centered QA. Enterprise Visibility.

Govern Every Request in One System

AI-driven workflows manage intake, routing, QA, delivery, and reporting across every site and request type.
HIPAA, state, and provider policies enforced automatically through built-in rules and checklists.
Complete governance and consistency across your entire operation.

Keep Human Oversight at the Center of Quality

AI flags potential risks and assists workflows, but human reviewers make every final release decision.
A multi-step QA process validates accuracy and compliance at every stage.
Detailed audit trails and defensible documentation protect you when it matters most.

Improve Requester Experience and Enterprise Visibility

Patients and third parties get self-service access that reduces status calls and follow-up inquiries.
Real-time visibility into request activity, turnaround times, and delivery across the organization.
Enterprise reporting supports staffing, operational, and risk management decisions.

FAQs

Common Questions About Release Manager

What is Verisma Release Manager®?

VRM is Verisma’s enterprise ROI platform for governed intake, processing, QA, delivery, and reporting. It standardizes the release workflow from intake to fulfillment, applies policy-driven controls, and logs every action for audit readiness.

How does VRM help reduce unauthorized disclosure risk?

VRM reduces risk by enforcing policy through guided workflows, rules, alerts, checklists, and page-level QA before records are released. Spotlight surfaces high-risk requests early, TAR assists with risk identification, and the QA program creates a defensible, time-stamped audit trail of what was reviewed, by whom, and when.

What kinds of requests can VRM manage?

VRM is designed to support the full mix of ROI request types, including patient, legal, payer, continuity of care, and disability requests. It gives organizations one governed workflow for intake, processing, QA, delivery, and reporting instead of relying on disconnected tools and manual handoffs.

What kind of implementation lift should organizations expect?

VRM is designed for minimal IT lift and can scale across complex health systems in as fast as 6 weeks.

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Release of Information