Release of Information Built for Confidence at Every Request

Verisma combines intelligent automation, expert oversight, and an always human-in-the-loop approach to manage ROI accurately, efficiently, and consistently across every request type.

Release Accuracy

99 %

Release Visibility

0 %

Pages Processed Annually

0 B+

Requests Managed

7 B+

More Than Record Fulfillment. Enterprise ROI Management.

ROI programs are under growing pressure from rising volumes, audits, and regulatory demands. Healthcare organizations need more than record fulfillment – they need control and visibility.

Verisma helps you:

Centralize and control intake across the enterprise
Guide risk decisions with built-in compliance safeguards
Reduce unauthorized disclosure risk with standardized processes
Improve turnaround times without sacrificing accuracy
Gain real-time visibility into ROI performance and operations

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Our AI-Powered Platform is Built to Work Together.

We work together, connecting intake, requester access, AI-assisted review, rules-based workflows, interoperability, analytics, and secure delivery in one coordinated program.

Compliance & Risk Reduction

Inbox + Intake Intelligence consolidates fax, email, paper, and scanned requests, stamps receipt date, auto-categorizes work, extracts key fields, and pre-logs cleaner cases into VRM after human review.

Technology & Automation

AI and automation that work, cutting turnaround times and eliminating errors without adding headcount or exposing you to new risk.

Partnership & Relationship

A strategic extension of your team. We show up before problems arise, navigate regulatory shifts with you, and own outcomes alongside you.

Transparency & Visibility

Real-time dashboards and complete audit trails mean you see exactly what we see, every request, every decision, every dollar.

Patient & Requestor Experience

Built for adoption, proven in results. Self-service tracking, fewer calls, higher satisfaction scores across the board.

From Intake to Delivery: Every Capability, One Platform.

Driven by continuous innovation with the goal of improving the metrics that matter most: accelerated turnaround time, superior quality and compliance, and requestor experience.

Manage ROI End-to-End with Verisma Release Manager™ and Universal Connector™

One AI-driven platform that connects every EHR and ancillary system to manage all release requests from intake to delivery.
Centralized workflows, built-in QA oversight, and universal integration give you accuracy and control across every location.

Automated Intake, Enterprise-Wide

AI-driven intake automatically captures, categorizes, and routes every request across the organization the moment it comes in.
Digital self-service for patients and authorized requesters, plus 24/7 multilingual support, means fewer delays and nothing missed.

AI-Powered Review with Human Oversight

Page-level QA powered by AI and verified by experts catches every disclosure risk, including co-mingled records, before release.
Configurable sensitive record rules, real-time alerts, and time-stamped audit trails make every release fully defensible.

Full Visibility, No Surprises

Real-time dashboards track staffing, productivity, compliance, and financial performance across the entire release process.
Proactive KPI reporting and secure electronic delivery give leaders the insight to manage risk before it becomes a problem.

Leading the Way in Healthcare:

"Verisma is part of our long-term plans because we've had a long-term relationship. They meet expectations, they have good quality reporting, and Verisma understands the client-vendor relationship, and they understand that patients come first. It is as simple as that."

VP/Other ExecutiveKLAS, May 2026

FAQs

Common Questions About ROI

What products make up the Verisma ROI platform?

The Verisma ROI platform is built to work together across the full release lifecycle. Core components include Verisma Release Manager® (VRM), Verisma Universal Connector™, Verisma Inbox™ + Intake Intelligence, Verisma Request App® (VRA), Verisma Analytics™, Verisma Spotlight™, Imaging via Verisma E-Release, and Verisma Technology-Assisted Review™. Verisma also supports Status Intelligence for requestor status updates and case confirmations.

How does Verisma use AI in ROI without removing human oversight?

Verisma uses AI where it adds value across intake, status visibility, quality assurance, and review, while keeping expert human oversight at every critical decision point. Inbox + Intake Intelligence helps pre-log cleaner requests after human approval. Status Intelligence helps answer simple status questions and route users appropriately. TAR 2.0 highlights potential risks and sensitive content for review, but AI never makes release decisions. Humans decide and sign off.

How does Verisma reduce unauthorized disclosure risk?

Risk is identified and managed early through rule-based workflows, intake controls, and expert review before records ever leave the organization. Spotlight helps flag sensitive or high-risk requests and trigger the right checklists and workflows, while the QA program and TAR 2.0 provide page-level review, human confirmation, and full audit-trail documentation to support defensible releases.

How do requestors submit, track, and receive records?

Verisma supports a more digital requester experience through Verisma Request App® (VRA), which enables self-service request submission and delivery for patients and, where applicable, attorneys. Status Intelligence helps with real-time status updates and case confirmations, and Imaging via Verisma E-Release provides secure electronic delivery as part of the integrated ROI workflow.

What size organization can Verisma support?

Verisma is built to support ROI programs at the scale you need, whether that means a smaller provider organization, a multi-site system, or a large enterprise health system operating across many facilities and EMRs. Verisma Release Manager® provides centralized control, routing, reporting, and audit trails, while Universal Connector™ helps extend automation and interoperability across sites and systems. Combined with flexible staffing models, expert teams, and analytics-driven visibility, Verisma can scale up or down based on your volume, complexity, and operational needs.

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