Care Coordination Solutions for Healthcare Organizations

Streamline referrals, prior authorizations, inbound documents, forms completion, and chart abstraction so staff can stay focused on patient care.

Care Coordination Outcomes Delivered End-to-End Annually

0 M+

Documents Filed Annually

7.4 M+

Forms Processed Annually

500 k+

Referrals Processed Annually

50 k+

Reducing Friction Across Care Coordination

Staffing shortages. Documentation delays. Denials. Backlogs. Fragmented workflows. These are the administrative realities that can slow care, strain staff, and create gaps across the patient journey.

Verisma Care Coordination Solutions help healthcare organizations bring high-friction coordination work into a more structured, accountable model so care teams spend less time chasing paperwork and more time supporting patients.

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A Better Way to Manage Care Coordination

Verisma Care Coordination Solutions (CCS) help healthcare organizations manage the administrative workflows that determine whether care moves forward as intended. Core solutions include:

Referral management
Inbound document management
Prior authorizations
Forms completion
Chart abstraction

The result is reduced delays, fewer workflow gaps, less administrative burden on staff, and stronger accountability across the care journey. Verisma can also support related operational projects based on organizational needs.

Everything That Keeps Care Moving Forward

Inbound Document Management for Healthcare

Centralize and standardize inbound document workflows seamlessly within your EHR by processing fax, scan, paper and other incoming feeds for complete records.

Referral Management & Prior Authorization Support

Elevated workflows for referral management and prior authorizations reducing treatment delays, improving follow-through, and decreasing denials.

Forms Completion & Chart Abstraction Services

Support patient forms, chart abstraction, and EHR data migration with less manual effort -reducing the burden on clinical and operational teams.

Improve Visibility and Accountability

Critical built-in tracking and client reporting visibility such as: billed hours, audits, errors logged, accuracy rates, approval rates, and more.

Care Coordination Without the Bottlenecks.

Built to Support Complex Provider Networks

80+ form types supported across provider locations.

Same-Day Document Processing

Same-day average turnaround on inbound document processing, eliminating backlogs.

Complete Workflow Visibility

100% visibility into CCS workflow volumes, quality, quality, and accuracy.

“Verisma is not a separate entity—they’re part of us. They reduce provider burden. We don’t want our providers filling out forms; we want them taking care of patients

Deputy Chief Operating OfficerSun River Health

FAQs

Common Questions About CCS

What workflows does Verisma CCS support?

Verisma CCS supports five core workflow areas: referral management, inbound document management, prior authorizations, forms completion, and chart abstraction. Depending on the organization, Verisma can also support related operational projects such as surgical scheduling, patient portal management, EMPI clean-up, and other targeted administrative work.

How does CCS help reduce provider and staff burden?

CCS is designed to take high-friction administrative tasks off already-busy internal teams so clinicians and staff can work closer to the top of their license. Across forms, inbound documents, referrals, and prior authorizations, Verisma helps reduce backlogs, improve follow-through, and free internal teams to stay focused on patient care.

Can Verisma work within our existing systems and workflows?

Yes. Verisma’s CCS model is designed to work in coordination with existing EHR workflows, payer portals, and client-specific processes rather than forcing organizations into a rigid one-size-fits-all approach. The goal is to create a more standardized and accountable operating model while still fitting the realities of how your teams work today.

What kind of reporting do CCS clients receive?

Verisma tracks CCS workflow activity through built-in operational processes and provides client reporting that can include billed hours, audits, errors logged, accuracy rates, quality scores, approval rates, document counts, and trend reporting. This helps clients monitor performance and understand how work is progressing over time.

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