ChristianaCare: Enhancing Attorney Satisfaction with Convenient Self-Service Record Solutions

Date: October 28, 2:00 pm – 3:00 pm EDT

Presenters:

Stefanie Brumberg, RHIA
Corporate Director of HIM, ChristianaCare

Anupriyo Chakravarti
CIO & SVP R&D

Barbara Carr, RHIA
Strategic Advisor

In this webinar, you will hear from ChristianaCare, a 1,000+ bed teaching organization located in Newark, DE with a centralized release of information service supporting both acute care and ambulatory operations. ChristianaCare recently recently deployed the Verisma Request App® (VRA) to offer attorneys the ability to easily submit, track and receive records wherever they are. Learn how the latest updates to VRA has helped ChristianaCare to efficiently streamline the process and increase requestor satisfaction.

Learning Objectives:

  • Understand the issues and complexities with attorney requests and subpoenas for release of information
  • The business case and rationale for automating the attorney request process
  • Learn the steps and implementation process for implementing VRA and the minimal support needed from IT resources
  • Describe the benefits and impact in using VRA to improve compliance, turnaround times and overall requestor satisfaction

Approved for 1 AHIMA CEU Credit.

 

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