Jun 19, 2018 | Uncategorized
Date: July 11th, 2018 | 2:00 pm – 3:00 pm EST
Presenters:
Laurie Fiore, RHIA
General Manager CDI/Care Coordination/UR/HIM, NCH Healthcare System
General Manager, Client Revenue Cycle, nThrive
Linda Kloss, MA, RHIA
President, Kloss Strategic Advisors, Inc.
Health systems are facing ever-growing challenges in engaging patients in the management of their health information. Whether a lack of computer literacy with patients or an inefficient medical records request process, these are the type of issues that must be alleviated to better engage patients with their overall health. HIM can play an active role in removing these barriers, by putting in place initiatives within their organizations for advancing patient access.
During this webinar, Laurie Fiore, General Manager CDI/Care Coordination/UR/HIM of NCH Healthcare System and Linda Kloss, President of Kloss Strategic Advisors will showcase how HIM is implementing solutions that streamlines patients’ access to health information and thus improving overall engagement and satisfaction.
Learning goals:
• Discuss the importance of proactive strategies enabling patient access to health information.
• Understand the drivers and goals for NCH Healthcare System’s focus transforming patient access.
• Review the operational challenges and solutions used by NCH Healthcare System to improve access as part of overall release of information.
• Consider how HIM can assist with patients’ access, to help better manage their health information.
Approved for 1 AHIMA CEU Credit: Management Development
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Mar 13, 2018 | Uncategorized
Date: April 3rd, 2018 | 1:30 pm – 2:30 pm EST
Presenters:
Barbara Beckett, RHIT, CHPS
System Privacy Officer for Saint Luke’s Health System, Kansas City
Jon Neiditz, JD
Cybersecurity, Privacy & Data Governance Co-Leader, Kilpatrick Townsend & Stockton LLP
Linda Kloss, MA, RHIA
President, Kloss Strategic Advisors, Inc.
Compliance is often defined in terms of meeting current regulations. Regulatory compliance is necessary but no longer sufficient. Today’s privacy and security risks are changing too rapidly and regulations don’t cover the range of issues that confront you as a health information steward. This webinar offers a risk management approach to help you address privacy and security risks inherent in access and disclosure management.
An expert faculty panel will discuss techniques for risk assessment, a critical tool for boosting compliance, using practical case studies. They will suggest key actions you can take now to improve overall trustworthiness of your organization’s information disclosure function.
Learning goals:
- Understand compliance in terms of risk assessment, risk reduction and mitigation
- Consider specific disclosure management risk situations and effective ways to manage them
- Assess skills to boost the risk management capabilities of your release of information team
- Leverage your risk management results to help educate others
Approved for 1 AHIMA CEU Credit: Privacy and Security
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Nov 6, 2017 | Uncategorized
Date: December 13th, 2017 2:00 pm – 3:00 pm EST
Presenters:
Heidi Hale, RHIA, Release of Information Manager, Saint Luke’s Health System
Linda Kloss, MA, RHIA, President, Kloss Strategic Advisors, Inc.
Today, Release of Information (ROI) practices are inconsistent in many health system areas. Hospital ROI may be uniform and compliant; however, ambulatory, home care, and other settings use inconsistent, ad hoc methods. These siloed ROI practices are risky and costly. With growing volumes and request types, reduced revenue, and new compliance risks, fragmented ROI is no longer adequate. Health systems need a solution that automates ROI across the enterprise.
During this presentation, Heidi Hale, Release of Information Manager at Saint Luke’s Health System and Linda Kloss, President of Kloss Strategic Advisors will provide a real world example of how HIM spearheaded a successful ROI transformation project, migrating from fragmented to unified in less than a year.
Join the webinar to learn how the HIM department led:
- The successful migration from siloed to enterprise ROI in a compressed timeframe
- The automation of their ROI workflow and aligned people, policy, processes, and technology across the enterprise
- The expansion of secure patient access to health data – while advancing compliance with the 2016 HHS Patient Access guidance and Saint Luke’s goals and values
- An effective cross-functional team collaboration and initiative to advance system-level change
Approved for 1 AHIMA CEU Credit: Management Development
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Sep 7, 2017 | Uncategorized
Date: September 27th, 2017, 2:00 pm – 3:00 pm EST
Presenters:
Linda Kloss, MA, RHIA, President, Kloss Strategic Advisors, Inc.
Julia Applegate, Vice President of Client Operations, Verisma
People are indeed becoming empowered health consumers and more patients are seeking access to their medical records. Medical Practices are handling more requests, but may not be in compliance with current regulations—and may not be meeting the needs of their patients. Medical practices should assess and upgrade policies and procedures for Release of Information (ROI) practices to improve both the quality of service to patients and other requestors and reduce compliance risk. The demands have increased and so have the risks.
This webinar focuses on the legal, compliance and business rationale for improving ROI in the ambulatory setting. Taking an end-to-end workflow view, best practices drawn from actual medical practices will be highlighted. Practical assessment criteria will be provided to guide practice managers, corporate and ambulatory HIM managers, privacy and compliance officers in assessing current procedures. For practices that are part of a health system, examples will highlight the trend toward standardizing ROI across the enterprise and how they are achieving this goal.
Presenters will engage attendees in considering requirements and best practices for ambulatory release of protected health information. Julia Applegate, Vice President of Client Operations at Verisma an acknowledged expert on best ROI practices will draw upon her years of experience helping hundreds of health care organizations to improve the efficiency, quality, and compliance of ROI. Linda Kloss, President of Kloss Strategic Advisors, Inc. a health care information privacy and governance educator and thought leader, will provide a holistic way of organizing and managing protected health information in light of the growing demand and changing technology and risks.
Designed for managers of medical practices and HIM, this webinar will address the following learning goals:
- Review current regulations and guidance on patient access and Release of Information
- Examine the workflow for Release of Information and key best practices throughout the process
- Identify points of vulnerability from the perspectives of customer service, compliance and cost effectiveness
- Review metrics for ROI efficiency and accuracy
- Consider the need and benefits for standardizing ROI practices across a health system and viable processes for achieving greater standardization
Approved for 1 AHIMA CEU Credit: Privacy and Security
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Jun 7, 2017 | Uncategorized
Date: June 28th, 2017, 2:00 pm – 3:00 pm EST
Presenters:
Mary Kay Plesser, MHSA, RHIA, Froedtert and the Medical College of Wisconsin
Jon Neiditz, JD, Kilpatrick, Townsend & Stockton LLP
Linda Kloss, MA, RHIA, Kloss Strategic Advisors
This webinar will focus on the legal, compliance and business case rationale for taking an enterprise-wide, unified approach to managing the disclosure of patient information. During this presentation, Mary Kay Plesser, Director of Health Information Management Operations at Froedtert & the Medical College of Wisconsin, Jon Neiditz, Partner, Privacy & Data Governance Practice at Kilpatrick Townsend & Stockton LLP and Linda Kloss, President of Kloss Strategic Advisors will engage attendees in considering the benefits, challenges and best practice approaches to moving from siloed to uniform disclosure management across the healthcare enterprise.
Join the webinar to learn:
- How Froedtert and the Medical College of Wisconsin is consolidating their ROI and disclosure practices into one enterprise function
- Four legal bases for uniform enterprise disclosure management
- Most challenging barriers to improving access and disclosure practices
- Making the case and gaining support for unifying ROI across the enterprise
Approved for 1 AHIMA CEU Credit: Management Development
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Feb 9, 2017 | Uncategorized
Date: March 8th, 2017, 2:00 pm EST
Presenters: Linda Kloss, MA, RHIA, FAHIMA, Angela Rose, MHA, RHIA, CHPS, FAHIMA and Jim Moore, JD
It has been one year since the HHS Office for Civil Rights issued new guidance on Individuals’ Right under HIPAA to Access their Health Information. Access to information is an important element in empowering patients and removing barriers to access is a worthy goal. The new guidance, however, had the effect of altering the business case for ROI and ushering new challenges in distinguishing whether certain 3rd party requests are in fact on behalf of patients.
HIM, ROI and compliance leaders embraced the value of the new guidance for patients and stepped up to comply. Many have leveraged the goal of access for individuals to bring about needed innovation in ROI practices. This webinar will review the access guidance and the ground rules for compliance. It will also describe the other drivers of change for ROI and best practices from health care organizations that have succeeded at leveraging the new guidance to advance their change goals.
In this webinar, Angela Rose, former Privacy Practice Excellence Director for AHIMA, Linda Kloss, President of Kloss Strategic Advisors and Jim Moore, Chief Legal Officer at Verisma will explore the policy, process, technology and business changes that healthcare organizations are making to comply with the access guidance and advance cost-effective, fully compliant ROI across the enterprise. It will provide participants with an assessment tool that they can use in driving change in their organizations.
Attend the webinar to learn:
- Why HHS stepped up focus on patient access to health information and what the guidance calls for
- The changing business case for ROI
- How leading health systems have leveraged a compliance policy change to introduce innovation
- Elements of ROI innovation for reliable enterprise compliance and cost control
1 AHIMA CEU Credit for Privacy and Security
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