Preparing for RADV Audits: Key Considerations for Health Plans
By Jeannie HennumGeneral Manager, Value Based CareVerismaJune 24, 2025My esteemed colleague and government affairs/policy guru Elizabeth McElhiney recently published a blog for providers detailing an announcement from the Centers for Medicare and Medicaid Services...
Preparing for RADV Audits: Key Considerations for Health Plans
RADV audits are important to the entire healthcare system – safeguarding the accuracy and integrity of health plan data, and the effort is part of the federal government’s effort to remove fraud, waste and abuse (FWA) in Medicare Advantage (MA) programs.
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HIM and Virtual Health: Emerging Best Practices and Lessons (Part 3 of 4)
Blog Post by Linda Kloss
Optimizing Workflows While Decreasing Paper: Emerging Best Practices and Lessons (Part 2 of 4)
Blog Post by Linda Kloss
HHS Steps Up Access Enforcement: Compliance Implications
Blog Post by Linda Kloss
There’s an App for That!
Blog Post by Linda Kloss
Patients in the Spotlight
Observations about the changing nature of health information practice
Arriving for her mammogram, she is told that the radiologists will not read her digital mammography without the historical files. In following up, the staff at the “most wired” health system acknowledged that they had received the request, but the fax number didn’t work and they had called once to follow up but didn’t connect to a live person.
No More ‘Business as Usual’
By: Linda Kloss The professional discipline of ROI has changed in the past two decades. Your job has changed. And, without a doubt, expectations around your performance have changed. Once, ROI was a narrow hospital-centric workflow that could be outsourced and...
Enterprise ROI Improves Customer Satisfaction
Exploring Driver #5 of the “5 Things You Must Know Now About Release of Health Information” By: Linda Kloss, MA, RHIA, FAHIMA People are becoming better informed about their rights and the value of information to inform health and healthcare decisions. Increase in...
It’s All About the Patient – Or Is It? Understanding Your Other Customers’ Needs and Ways to Deliver Superstar Service
The mantra of healthcare is “focus on the patient” and those of us in healthcare and healthcare IT live in a patient-centric world. However, for hospitals and healthcare organizations, the patient isn’t our only customer. In fact, there are many others who fall into...
Implementing ROI Enterprise Wide: Like Herding Cats
One of the most beloved Super Bowl ads of all time was developed by a consulting company, showcasing one of the biggest challenges organizations often have - herding cats. Looks confusing, frustrating and well, basically impossible, doesn’t it? Implementing a Release...