Date: December 13th, 2017 2:00 pm – 3:00 pm EST


Heidi Hale, RHIA, Release of Information Manager, Saint Luke’s Health System

Linda Kloss, MA, RHIA, President, Kloss Strategic Advisors, Inc.

Today, Release of Information (ROI) practices are inconsistent in many health system areas. Hospital ROI may be uniform and compliant; however, ambulatory, home care, and other settings use inconsistent, ad hoc methods. These siloed ROI practices are risky and costly. With growing volumes and request types, reduced revenue, and new compliance risks, fragmented ROI is no longer adequate. Health systems need a solution that automates ROI across the enterprise.

During this presentation, Heidi Hale, Release of Information Manager at Saint Luke’s Health System and Linda Kloss, President of Kloss Strategic Advisors will provide a real world example of how HIM spearheaded a successful ROI transformation project, migrating from fragmented to unified in less than a year.

Join the webinar to learn how the HIM department led:

  • The successful migration from siloed to enterprise ROI in a compressed timeframe
  • The automation of their ROI workflow and aligned people, policy, processes, and technology across the enterprise
  • The expansion of secure patient access to health data – while advancing compliance with the 2016 HHS Patient Access guidance and Saint Luke’s goals and values
  • An effective cross-functional team collaboration and initiative to advance system-level change

Approved for 1 AHIMA CEU Credit: Management Development