Protecting Patient Privacy: My Florida Senate Bill 1606 Testimony

Protecting Patient Privacy: My Florida Senate Bill 1606 Testimony

By Elizabeth McElhiney, MHA, CHPS, CPHIMS, CDH-L, CRIS, CC
Director of Compliance and Government Affairs
Verisma
June 10, 2025

I had the opportunity this spring to appear before a Florida State Senate committee to share a personal story pulled from my nearly 20 years as a health information professional – emphasizing the importance of protecting patient privacy and opposing SB 1606 as written.

As I prepared my testimony, I remembered the countless individuals who entrusted me with their most sensitive information. The important story I shared underscores the critical need for maintaining patient privacy protection.

A little over ten years ago, a woman came to my office with her children. She was there to request medical records, which at first seemed routine. However, as she completed the necessary forms, she quietly pulled me aside and made a special request: she asked me to ensure any bills related to her records would be sent directly to her attorney instead of her home.

The records she needed were related to abuse evaluations. She feared if her husband saw an invoice for medical record copies, he would realize she had taken the children to see a doctor and would know she was planning to leave him. This brave mother was concerned not only for her own safety, but also for the wellbeing of her children.

Fortunately, under existing HIPAA regulations, she was able to narrowly select the information to be released and designate an alternate address for communication to protect her privacy. However, this protection could be jeopardized by proposed legislation, including Florida’s SB 1606.

If SB 1606 and other bills like it pass, it would allow a patient’s attorney – sometimes any attorney – access to their entire medical record, including sensitive information like domestic violence evaluations and behavioral health treatment. This unrestricted access would expose vulnerable individuals to greater risks. In this mother’s case, her abuser could gain access to her sensitive information and even learn about her upcoming appointments, putting her safety in jeopardy.

This story is not unique. Sadly, I have encountered many domestic violence survivors over the years who rely on the privacy protections guaranteed by HIPAA to keep them safe. These laws have been in place for over two decades, ensuring only patients have unfettered access to their medical records because they are best equipped to assess the risks associated with disclosing their health information.

The passage of SB 1606 would strip patients of this critical ability, harming the most vulnerable among us. While there are numerous other concerns regarding SB 1606, this story highlights the deep personal and significant impact such legislation could have.

It is easy to focus on the technical aspects of medical records requests, including turnaround times and compliance, but we must remember each request represents a real person facing a significant challenge. Very few people request their medical records unless something has gone wrong in their lives.

I know the critical importance of patients being able to access their medical records. At the same time, I know patient portals are not designed to limit the information released. If only a patient can access a portal, there is not a need to withhold HIV test results or substance abuse treatment.

The changes proposed by Florida’s SB 1606 would primarily benefit a select few, while causing significant harm to vulnerable patients. It is crucial we continue to uphold the privacy protections that have safeguarded patient information for so long.

Let us remain vigilant in protecting patient privacy and ensure every individual’s sensitive information remains secure.

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Celebrating Autism Awareness Month and Its Impact on Patient Privacy

Celebrating Autism Awareness Month and Its Impact on Patient Privacy

By Elizabeth McElhiney, MHA, CHPS, CPHIMS, CDH-L, CRIS, CC
Director of Government Affairs and Policy
Verisma
April 30, 2025

This post does not include a link to a speaking engagement or webinar. It is something rather personal. So, I am going to just dive in.

I am autistic, which some may know, and the end of this Autism Awareness month has made me unusually reflective. While I have brought it up during conversations, presentations and roundtables I have not gone out of my way to be vocal about my diagnosis.

Part of it is because I was not officially diagnosed until after I was 40.
I am also frequently told I do not look autistic, to which I want to say you have probably not spent enough time with me and I have had a lot of practice masking it.

In addition, there are real, potential consequences to disclosing my diagnosis. There is still a lot of misinformation about autism. Even if you are disclosing to someone you trust, you never remove the fear you will always have that asterisk after your name.

There is good reason for that fear. Autistic adults may be reluctant to apply to be foster parents because they’re afraid they won’t be accepted. We are also less likely to be believed by some healthcare providers, which can contribute to the average autistic lifespan being two decades less than the American average.

But I have learned not being authentically myself only hurts me, mentally and physically. For instance, I have had actual chest pain but that is a story for another post.

It is in this spirit that I am sharing my story. I think the more autistic people are open about their diagnosis, the better the community will understand the autism spectrum. There is not a typical autistic person, and we all deserve respect and support.

I also think it demystifies autism. I know there are more people out there who have not been diagnosed or were diagnosed later in life. I was told I could not be autistic because I had been in a relationship for 15+ years and could make eye contact. Being diagnosed a decade ago would have saved so much stress.

Finally, autism has reframed my understanding of how policymakers and health information professionals should approach patient privacy. Before my diagnosis, I thought I had a solid understanding of what privacy meant to an individual. It was not until my diagnosis, I truly understood why parents or patients may not share their complete medical history with providers … and the consequences, right or wrong, of disclosing a diagnosis.

There is a saying in the autism advocacy community: “Nothing about us without us.”

I love this motto.

I believe a health information professional’s job is to protect patients, autistic or not, and educate them on their right to disclose protected health information. Patients should be given this information in an understandable format and allowed to decide what, when, and to whom information is disclosed.

I suppose it is fitting HIP Week overlaps with Autism Awareness Month. All patients, particularly those in vulnerable populations, need to feel they control their health information, and it is securely kept. Health information professionals are uniquely positioned to advocate for patients and families. Belonging to both groups has emphasized the critical role my peers play in ensuring a patient’s trust. My hope is more health information professionals will feel comfortable and empowered to leverage experiences to move beyond daily work and examine how they can help patients understand privacy rights.

 

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USA Today Names Verisma 2025 Top Workplace

USA Today Names Verisma 2025 Top Workplace

Award Based Soley on Employee Feedback Gathered through Engagement Survey

Alpharetta, Ga. – Mar. 20, 2025  – Verisma, a leading provider of health data lifecycle solutions, is proud to announce the company earned a 2025 Top Workplaces award from USA Today. The recognition is determined through employee feedback captured with an engagement survey facilitated by Energage, a purpose-driven organization developing solutions to build and brand Top Workplaces.

The program has surveyed 20 million+ employees over the last 15 years, recognizing the top organizations across 60 markets for regional awards. Top Workplaces USA celebrates organizations with 150 or more employees that have built great cultures. 42,000+ organizations were invited to participate in this year’s survey. Results are calculated by comparing the survey’s research-based statements, including 15 culture drivers proven to predict high performance against industry benchmarks.

“Earning a Top Workplaces award is a badge of honor for companies, especially because it comes authentically from their employees,” says Eric Rubino, CEO at Energage. “That is something to be proud of. In today’s market, it is paramount leaders ensure they are allowing employees to have a voice and be heard. Top Workplaces do this, and it pays dividends in countless ways.”

Description

“This honor from USA Today is a testament to the dedication and passion of our employees,” says Marty McKenna, President and Chief Executive Officer at Verisma. “The achievement highlights our commitment to fostering a positive and inclusive environment and culture. Empowering our team is essential to our success and we will continue to prioritize employee well-being and growth as we advance patient satisfaction for 20,000+ healthcare sites nationwide.”

ABOUT ENERGAGE

Making the world a better place to work together.TM
Energage is a purpose-driven company helping organizations turn employee feedback into useful business intelligence and credible employer recognition through Top Workplaces. Built on 18 years of culture research and the results from 27 million employees surveyed across more than 70,000 organizations, Energage delivers the most accurate competitive benchmark available. With access to a unique combination of patented analytic tools and expert guidance, Energage customers lead the competition with an engaged workforce and an opportunity to gain recognition for their people-first approach to culture. For more information or to nominate your organization, visit energage.com or topworkplaces.com.

ABOUT VERISMA

Verisma is redefining how healthcare organizations manage and use health data, ensuring it is trusted, secure, and actionable for real-time, high-stakes decision making. Our lifecycle-driven approach prioritizes health data integrity, management, exchange, and usage with a strong focus on protecting sensitive data from misuse. With Verisma’s intelligent technology, data is more than just information, it’s a foundation for progress. For more information, please visit www.verisma.com.

CONTACT

Amanda Ingalls
aingalls@verisma.com

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Verisma Transforms Release of Information with Innovative Artificial Intelligence Solutions Integrating Microsoft Azure OpenAI Service

Verisma Transforms Release of Information with Innovative Artificial Intelligence Solutions Integrating Microsoft Azure OpenAI Service

Automated Enterprise-Wide Intake, Lightning-Fast Processing, Unmatched Quality Delivery, and Accountability & Transparency Free Health Information Staff to Focus on Better Patient Care

Alpharetta, Ga., Mar. 12, 2025  – Verisma, a leading provider of health data lifecycle solutions, announces today they are transforming release of information (ROI) with innovative and responsible artificial intelligence (AI) solutions integrating Microsoft Azure OpenAI Service, part of Azure AI Foundry. Automating solutions safeguards patient data while streamlining the management of sensitive information to free health information staff from manual, repetitive work so they can focus on improved clinical outcomes.

Verisma Release Manager® (VRM) is an automated ROI system requiring minimal IT support or software investment. Verisma incorporates next-generation technology design with highly trained ROI, IT, legal and business experts to facilitate private and secure electronic exchange of patient records. It is the industry’s only release technology with integrated HIPAA guidance and compliance review support. Verisma is integrating with Azure OpenAI Service to:

  • Automate request logging
  • Highlight critical requests with Verisma Spotlight, a customizable rule-based workflow engine automatically alerting providers when sensitive or high-risk requests are entered into VRM with cross-departmental checklists ensuring correct processing
  • Accelerate record retrieval with Verisma Monitored Retrieval Tool, unique robotic process automation (RPA) optically recognizing key words, phrases and components extracted from the ROI application and retrieving patient records 24/7
  • Predictively select fees and delivery methods, and
  • Automatically identify potential risks with Technology Assisted Review, ensuring compliance before final delivery.

In addition, Verisma Analytics provides at-a-glance insight to all ROI activity, providing detailed data summaries and first-of-its-kind ROI trending outcomes driving proactive resource planning. Health facilities use this data-rich approach to stay ahead of changing request volumes and improve workflow accountability and compliance. In addition, Verisma is integrating other Azure AI Foundry capabilities to develop:

  • Predictive workflow key performance indicator (KPI) and staff productivity notifications
  • Kanban queue monitoring and notifications, and
  • Processing and quality control optimization suggestions

“We are excited to integrate Microsoft Azure OpenAI Service to further AI advancement for our clients and ultimately their patients,” says Marty McKenna, President and CEO at Verisma. “A trusted human will always be in-the-loop to manage exceptions by validating authorizations, monitoring activity, reviewing the process, and releasing to distribution – ensuring accuracy throughout the straight-forward workflow. With smarter ROI, empowered staff can now focus on being field experts – applying their skills to tasks requiring more thought and knowledge.”

ABOUT VERISMA

Verisma is redefining how healthcare organizations manage and use health data, ensuring it is trusted, secure, and actionable for real-time, high-stakes decision making. Our lifecycle-driven approach prioritizes health data integrity, management, exchange, and usage with a strong focus on protecting sensitive data from misuse. With Verisma’s intelligent technology, data is more than just information, it’s a foundation for progress. For more information, please visit www.verisma.com.

CONTACT

Amanda Ingalls
aingalls@verisma.com

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Verisma Welcomes Two New Board Members to Propel Strategic Growth

Verisma Welcomes Two New Board Members to Propel Strategic Growth

Strengthens Mission of Ensuring Health Data is Trusted, Secure and Actionable
through Intelligent Technology

Washington, D.C. – March 5, 2025  – Verisma, a leading provider of health data lifecycle solutions, is proud to announce the appointment of Joel Portice and Patrice Wolfe to its board of directors. These accomplished leaders bring decades of expertise in healthcare technology, advanced artificial intelligence (AI) solutions, data analytics, and organizational transformation—further strengthening Verisma’s mission of ensuring health data is trusted, secure, and actionable through intelligent technology.

Joel Portice is an experienced entrepreneur and industry innovator. He joins Verisma’s board with a proven track record of driving growth and scaling businesses in healthcare technology and data analytics. Portice, president and CEO at egnite Health, applies AI to produce business intelligence for healthcare, elevating data in critical decisions. He consistently transforms organizations and delivers exceptional results such as:

  • Founding and leading multiple successful analytics companies, including Integrity Plus Services and Enclarity, acquired by UnitedHealth Group and LexisNexis, respectively
  • Driving Verisk Health’s unprecedented revenue growth over five years as president, prior to its acquisition by a private equity firm
  • Leading Intermedix, a revenue cycle management company, through its acquisition by R1 RCM
  • Carving egnite Health from a major life sciences organization and transforming it into a pioneering data analytics company

Exceptional leadership earned Portice numerous accolades including Most Admired CEO by the Nashville Business Journal in 2017 and 2019, the Alumni Achievement Award for Professional Achievement from the University of South Dakota, and the Distinguished Alumni Award from Hamline University.

“Joel’s extensive knowledge scaling companies, driving innovation, and leading AI initiatives makes him a perfect fit for Verisma,” says Marty McKenna, President and Chief Executive Officer at Verisma. “His vision and understanding of data analytics, along with his entrepreneurial spirit, is invaluable as we carve a path toward unprecedented growth.”

Patrice Wolfe, a seasoned leader with decades of involvement transforming healthcare technology organizations across the provider and payor sectors, joins Verisma’s board to help drive growth and innovation. Wolfe has served as the CEO of AGS Health since 2019, where she leads a global team supporting top U.S. healthcare systems and physician organizations in optimizing their revenue cycle performance through hybrid intelligence solutions. This aligns with Verisma’s mission to streamline record retrieval for 20,000+ healthcare sites nationwide, while accurately managing provider records. Some of Wolfe’s career highlights include:

  • Growing AGS Health over 20 percent annually since 2019 to 14,000+ employees in four countries, serving most of the top 20 health systems in the United States
  • Spearheading Aetna’s healthcare technology business serving payors, providers and employers
  • Leading several divisions within McKesson (now Change Healthcare) and Truven (now Merative), driving operational excellence and strategic growth
  • Developing and leading transformative strategies to modernize healthcare systems and improve payer-provider relationships

Wolfe earned a bachelor of science degree from Tufts University, and a master of business administration from Yale University’s School of Management. Her expertise fostering innovation and aligning technology with healthcare outcomes is highly regarded industrywide.

“Patrice’s ability to deliver transformational change in healthcare technology is inspiring,” adds McKenna. “Her leadership is critical as we continue to shape Verisma’s strategy and deliver exceptional value to our clients and the patients they serve.”

ABOUT VERISMA

Verisma is redefining how healthcare organizations manage and use health data, ensuring it is trusted, secure, and actionable for real-time, high-stakes decision making. Our lifecycle-driven approach prioritizes health data integrity, management, exchange, and usage with a strong focus on protecting sensitive data from misuse. With Verisma’s intelligent technology, data is more than just information, it’s a foundation for progress. For more information, please visit www.verisma.com.

CONTACT

Amanda Ingalls
aingalls@verisma.com

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