How Leveraging an HIM Partner Helps Decrease Staff Stress

“Everything Everywhere All at Once” isn’t just the title of an award-winning movie that many viewers found quite confusing. It’s how a lot of health information management (HIM) employees feel about their jobs. There aren’t enough hours in the day, and one person can’t do everything at once.

Many providers are exploring HIM support from outside partners to take all or some of the weight off their shoulders. The right Release of Information (ROI) and HIM partner can be a reliable and cost-effective solution for ensuring your quality standards are met without burdening you or your internal staff.

Imagine a world where your team’s health information management responsibilities are supported by industry-leading experts at Verisma. What would that look like?

1. You would spend less time recruiting, hiring, training, retaining and scheduling employees.

Finding and hiring new talent has never been more challenging. HIM partners ensure you have the resources required to meet the demands on your organization. Your employees take time off for vacations, illnesses, and leaves of absence, but Verisma is always ready. We have the people and resources to meet your needs every day.

2. You could finally address your backlog.

When you partner with Verisma, you can breathe. Because Verisma:

• Allows your in-house staff to focus on patient care
• Keeps your medical records department current on requests
• Assumes responsibility for HIPAA compliance
• Fills the gaps in your department while you still maintain your own processes and standards

 

A dedicated team of experts can improve turnaround time and thus reduce staff stress while improving patient satisfaction.

3. You would reduce risk and achieve or maintain compliance.

As stewards of data integrity, health information managers understand that Protected Health Information (PHI) responsibilities—from compliance, workflows, training, and coding to document completion—are top priorities. But, realistically, each one of these PHI responsibilities is a full-time job. Recent regulatory changes related to release of information (ROI) are a potentially expensive pitfall as there are steep fines for violations. Verisma has in-house experts dedicated solely to staying on top of compliance and legislative activities. Working with an outsourced team of knowledgeable HIM experts can help you feel confident that your organization meets the new requirements for releasing electronic information. Furthermore, your organization will be compliant with laws regulating strict timeframes under which requests and information must be handled to avoid stiff fines.

4. You would have happier, more focused employees who are more likely to stay with your team.

Additional HIM functions, such as prior authorizations and faxing and scan filing, often fall on staff members with multiple other responsibilities. This necessity to multitask drains staff and contributes to lower job satisfaction.

By working with Verisma, you’ll know dedicated experts are:

• Completing forms and requests efficiently and accurately
• Improving your physicians’ satisfaction by eliminating the additional work and stress of tracking down accurate patient information
• Helping ensure your processes are compliant with current regulations
• Available to help train internal staff on new technology or processes

Get back to being in one place and thinking about one thing at a time. Reach out to us today to get started.