Best Practices for Managing Mental/Behavioral Health Records/Psychotherapy Notes
By Elizabeth McElhiney, MHA, CHPS, CPHIMS, CRIS Director of Compliance and Government AffairsVerismaJune 20, 2024Under Health Insurance Portability and Accountability Act (HIPAA) Privacy Law, there’s a distinction between mental health records, part of a patient’s...
Best Practices for Managing Mental/Behavioral Health Records/Psychotherapy Notes
Under Health Insurance Portability and Accountability Act (HIPAA) Privacy Law, there’s a distinction between mental health records, part of a patient’s overall medical record, and psychotherapy notes, which are provided special consideration to be separate pieces of information.
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There’s an App for That!
Blog Post by Linda Kloss
Patients in the Spotlight
Observations about the changing nature of health information practice
Arriving for her mammogram, she is told that the radiologists will not read her digital mammography without the historical files. In following up, the staff at the “most wired” health system acknowledged that they had received the request, but the fax number didn’t work and they had called once to follow up but didn’t connect to a live person.
No More ‘Business as Usual’
By: Linda Kloss The professional discipline of ROI has changed in the past two decades. Your job has changed. And, without a doubt, expectations around your performance have changed. Once, ROI was a narrow hospital-centric workflow that could be outsourced and...
Enterprise ROI Improves Customer Satisfaction
Exploring Driver #5 of the “5 Things You Must Know Now About Release of Health Information” By: Linda Kloss, MA, RHIA, FAHIMA People are becoming better informed about their rights and the value of information to inform health and healthcare decisions. Increase in...
It’s All About the Patient – Or Is It? Understanding Your Other Customers’ Needs and Ways to Deliver Superstar Service
The mantra of healthcare is “focus on the patient” and those of us in healthcare and healthcare IT live in a patient-centric world. However, for hospitals and healthcare organizations, the patient isn’t our only customer. In fact, there are many others who fall into...
Implementing ROI Enterprise Wide: Like Herding Cats
One of the most beloved Super Bowl ads of all time was developed by a consulting company, showcasing one of the biggest challenges organizations often have - herding cats. Looks confusing, frustrating and well, basically impossible, doesn’t it? Implementing a Release...