Return on Investment | Verisma

It’s All About the Patient – Or Is It? Understanding Your Other Customers’ Needs and Ways to Deliver Superstar Service

Jul 21, 2015 | News and Events

The mantra of healthcare is “focus on the patient” and those of us in healthcare and healthcare IT live in a patient-centric world. However, for hospitals and healthcare organizations, the patient isn’t our only customer. In fact, there are many others who fall into...

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