Jun 28, 2021 | News and Events
Verisma Wins GHIMA Champion Award
Serving the needs of GHIMA and the HIM profession
WASHINGTON, D.C., June 28, 2021 – Verisma, an industry leader in disclosure management technology and services to the US provider market, was honored to receive GHIMA’s Champion Award. Verisma has shown their commitment to furthering the HIM profession through training, CEU-credited webinars, expert-written blogs, a Pledge to Protect Program, and AHIMA national and state scholarship awards. GHIMA gives the Champion Award to individuals, groups, and corporations that have worked tirelessly to support the HIM profession, and Verisma is proud to be recognized as a leader in this area.
“The GHIMA board of directors unanimously voted to recognize Verisma with the GHIMA Champion Award. Verisma has been supportive of GHIMA during the pandemic by providing over one dozen education sessions for our members to earn CEUs at no cost or for GHIMA to incorporate into our virtual annual meeting. Verisma was extremely supportive of HIM students by contributing $5K in scholarship assistance to the AHIMA Foundation this past year. We value our partnership and thank Verisma for their continued commitment in helping GHIMA achieve its mission in serving the needs of our members,” stated Neisa Jenkins, Ed.D, RHIA, FAHIMA, President of GHIMA.
About Verisma: From our technology to our people and our partnerships, we believe our purpose is to protect truth and accuracy. Learn more about our disclosure management system at verisma.com.
Media Contact:
Davy Simanivanh
Phone (571) 205-6722
dsimanivanh@verisma.com
Oct 11, 2020 | News and Events
Verisma Adds to its Industry-Leading Online Suite of Self-Service Consumer Solutions
Extends convenience to attorneys
WASHINGTON, D.C., – October 14, 2020 – Verisma Systems, Inc., an industry leader in disclosure management technology and services to the US provider market, has announced the expansion of their ground-breaking Verisma Request App™ (VRA) technology. Verisma will now offer the same self-service capabilities, along with an expanded online request management portal, to 3rd party attorney organizations. Verisma’s expanded VRA platform and request management portal will provide attorneys with a remote, self-managed approach to electronic record ordering, tracking, payment, and delivery. This change will enhance efficiency and compliance, result in a more satisfied requestor experience, and eliminate the stress on providers of a paper-driven manual request process.
Benefits of VRA Attorney include:
- Up to a 50% reduction in total request turn-around-times with elimination of a paper driven request mail process, a manual paper request intake and logging process, and a manual delivery of paper record copies.
- Up to a 30% reduction in labor, supplies and postage costs with less need of a manual paper request intake, manual paper record copy distribution, and manual call support process.
- Strengthened compliance through advanced e-request/e-delivery capabilities significantly reducing common manual paper request entry and paper record copy delivery errors.
- Improved requestor satisfaction with ability to self-manage the entire request experience online while receiving record copies faster than ever before.
About Verisma
From our technology to our people and our partnerships, we believe our purpose is to protect truth and accuracy. Learn more about our disclosure management system at verisma.com.
Media Contact:
Davy Simanivanh
Phone (571) 205-6722
dsimanivanh@verisma.com
Jun 16, 2020 | News and Events
Verisma is excited to announce its continued expansion across the country with the grand opening of three new Regional Training and Support Centers of Excellence in Florida, Ohio, and Wisconsin to further support the demand and rapid growth from new and existing clients. These strategically placed regional offices led by our expert team of Client Operations Directors, professional trainers, HR management and oversight teams will enhance our comprehensive training and national operations management efforts, and provide even greater consistency and reliability in service quality and outcomes to our clients.
Verisma has always been dedicated to collaborative partnership, and these new hands-on training centers, in addition to our New York, Virginia and Colorado corporate locations, will help us continue to deliver on that commitment and our promise to putting patients first.
Sep 9, 2019 | News and Events
Observations about the changing nature of health information practice
By Linda Kloss
Arriving for her mammogram, she is told that the radiologists will not read her digital mammography without the historical files. In following up, the staff at the “most wired” health system acknowledged that they had received the request, but the fax number didn’t work and they had called once to follow up but didn’t connect to a live person. The ROI team didn’t know about the digital files because those were handled elsewhere and they had no information or responsibility for that aspect of the request. Anxious follow up calls produced fairly quick responses and the mammography test results were interpreted and were normal. You have probably also guessed that I was the patient in this story. Ironic, eh?
This simple story is repeated over and over again. In this case, there were no quality of care consequences, just a frustrated delay and some worry. In other instances, such errors have real consequences. Getting access and disclosure right in the current environment is a complex systems challenge requiring coordination of three elements of change: technical, political, and cultural:
- Technical systems include workflow procedures, transaction and analytic technologies, guiding policies, business practices, regulations, and standards.
- Political systems are the ways that authority and responsibility for administering technical systems are assigned among stakeholders. Today there is a drive toward greater standardization and even centralization of ROI to improve accuracy and efficiency.
- Cultural issues include the shifting organizational and societal values and pressures for change. The emphasis on patient access, patient-generated health information and use of apps at the same time there is growing concern about personal privacy and breaches demonstrates cultural dilemmas.
The technical systems failed in this example. There was no accountability baked into the processes of either organization. Obviously, their technology did not include any flagging about open requests. For a care coordination issue, they were way outside the range of efficient information sharing. The interpretation and digital records were not handled in a coordinated manner; these were unlinked transactions with no responsible party. While I did all the right things to start the process, I made the assumption that given enough time—5 months—the systems would work on my behalf. I did not follow up. But should I have to? We live in a world where trillions of transactions across all aspects of our lives are handled reliably on line with feedback to the initiator and the ability to track transactions.
This blog, sponsored by Verisma, represents the company’s core commitment to serving patients with game-changing disclosure management technology and innovative management solutions designed for accurate, timely, and compliant disclosure management. At its 4th Disclosure Management Summit held in May, Verisma challenged participants to be working toward a goal of “your records in 5 minutes.” In the coming months, we are going to explore what it will take to meet this challenge. We look forward to your engagement and participation.
Sep 18, 2018 | News and Events
By: Linda Kloss
The professional discipline of ROI has changed in the past two decades. Your job has changed. And, without a doubt, expectations around your performance have changed.
Once, ROI was a narrow hospital-centric workflow that could be outsourced and forgotten. No more. Now we are called upon to manage access and
disclosure across and beyond an entire healthcare enterprise – and in support of a mission-critical imperative of improving the patient experience.
3 major drivers
What is shaping the new HIM ecosystem?
- The rise of complex and community-wide health systems like Sutter Health in San Francisco, Partners Health in Boston and UPMC in Pittsburgh.
- Health information is no longer “at rest,” safely tucked away in the archives. Because it is now digitized, health information is in motion and in use, being reused, recombined, redisclosed.
- Patient-centeredness is no long a concept limited to direct patient care, but to all points where patients interact with a health system.
4 keys to transformation
You’re heard the old inspirational saying, “The bend in the road is not the end of the road…unless you fail to make the turn.” Fortunately, the past few years have seen the emergence of new tools and workflows that help you and your colleagues make this turn.
- Request apps help healthcare organizations increase the convenience for patients, accelerate the speed of request processing, and lower the cost for both patient and organization. New technologies empower patients – as well as other authorized requestors – to submit requests from their computer or smart phone.
- Automation allows healthcare organizations to centralize and standard disclosure management processes. The old playbook – where processes across ambulatory, acute care, home care and the ED were fragmented – increased cost and compliance risk.
- Auditing and analytics are now valued as critical to effective and efficient access and disclosure management processes. New tools streamline workflows, quality assurance and reporting so leaders can monitor compliance and performance issues.
- Accountability is a critical component. Work flow technology should help people do the right thing at the right time. And it should produce a record of the work performed for accountability and as a teaching tool to improve the productivity and skill of access and disclosure staff.
Of course, any transformative effort requires more than can be contained in a simple 400-word blog. If you are going to AHIMA next week, look me up for a deeper conversation. I will be at the Verisma booth #403 and will deliver a presentation on this topic at 2:30 p.m. – 3 p.m. on Tuesday, Sept. 25.
Feb 19, 2018 | News and Events
Move Made to Accommodate Rapid Growth
ALEXANDRIA, VA. – Feb. 19, 2018 – Verisma Systems, Inc., opened expanded offices in Syracuse, NY, on Thursday, Feb. 15, to accommodate recent and anticipated growth. The 13,000-square-foot facility currently houses 48 employees, with about 40 additional hires planned in upcoming months.
Verisma is the premier provider of technology-assisted disclosure management services and solutions, and posted 60 percent growth in its new client roster last year. Employees in the new Syracuse office include release-of-information (ROI) specialists, as well as customer service and quality assurance professionals.
“We are seeing a significant shift in how health care approaches disclosure management and release of information,” said Verisma CEO Marty McKenna. “Compliance and quality are increasingly important, and leaders realize that automated solutions, like those Verisma offers, can increase efficiency and accuracy compared to a historically manual process. We are adding highly qualified staff to ensure our clients achieve the outcomes they are looking for.”
The company’s flagship product, Verisma Release Manager™ (VRM), delivers next-generation technology with highly trained teams of ROI, IT, legal and business experts to facilitate the secure electronic exchange of patient information. It features integrated HIPAA guidance and compliance review support to significantly reduce the chance of errors, as well as an advanced workflow engine, and a comprehensive analytics dashboard for full oversight, transparency and accountability into the ROI process. It also includes Verisma Request App, the industry’s first on-line, self-service tool designed to improve the overall request experience for patients and their representatives.
About Verisma
Verisma is a health information technology provider focused on delivering unparalleled Disclosure Management solutions to the healthcare industry. The company’s flagship automation system, Verisma® Release Manager (VRM), is utilized by well-known healthcare organizations nationwide. VRM automates workflow to improve turnaround times, reduce errors and drive down costs – effectively automating medical records release while delivering comprehensive release audit capabilities. It is the only release technology with integrated HIPAA guidance and compliance review support. For additional information, please visit our website at www.verisma.com, call 866-390-7404 or email solutions@verisma.com.
Media Contact:
Elizabeth Glaser
Phone (770) 317-8831
Elizabeth@verisma.com
